SkyBook
Operations Console
Preparing workspace
Syncing reservations, finance, and operations data.
Your session expires soon.
Today's arrivals
| Reference | Brand | Service | Guests | Guide | Pickup | Status |
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Tomorrow prep
| Reference | Service | Operator | Resources | Date |
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Pending confirmations
| Reference | Customer | Service | Preferred Date | Status |
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Cancellation & refund alerts
| Booking | Type | Reason | Amount | Status |
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Unpaid balances
| Reference | Guest | Due Now | Due Later | Payment |
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Refund watch
| Booking | Status | Amount | Reason |
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Operator payouts due
| Invoice | Operator / Payee | Status | Total |
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Recent bookings
| Reference | Brand | Service | Created | Total |
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Alert queue
Live alerts
| Category | Reference | Priority | Message | When |
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Today's Manifest
All tours departing today — print or share with guides before departure.
Operations calendar
Monday 1 January
Reports Overview
Status Breakdown
| Status | Count |
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Arrivals Manifest
Choose a date to review the printable arrivals list with guest notes, pickups, drop offs, and operator context.
| Guest | Tour | Pickups | Drop Offs | Notes | Operator | Status |
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Consultant Productivity
Manager view of owned bookings, conversion, and turnover per consultant.
| Consultant | Bookings | Accepted | Finalised | Cancelled | No Shows | Gross | Paid |
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Debtors Snapshot
| Debtor | Status | Total | Outstanding |
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Creditors Snapshot
| Creditor | Type | Status | Amount |
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Reconciliation center
Finance Control
Reconciliation queue
| Status | Booking | Mismatch | Summary | Last Checked |
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Audit viewer
| When | Booking | Type | Actor | Summary |
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Lifecycle playbook
Launch readiness
Checking
| Status | Area | Check | Action |
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System health
Queued and failed jobs
| Job | Status | Priority | Run At | Error / Result |
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Health events
| Severity | Source | Summary | Status | When |
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Reservations waiting for review
| Reference | Brand / Source | Guest | Tour | Date | Total | Review |
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Reservation trash
Search archived reservations, review who archived them, and restore records with full history intact.
| Reference | Brand | Customer | Tour | Archived | History | Action |
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Booking trash
Filter archived bookings, audit restore history, and track why records were removed from the live workspace.
| Reference | Brand | Customer | Tour | Archived | History | Action |
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| Guest | Date | Status |
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Service catalog
| Name | Category | Base price | Min pax | Date rule | Visibility |
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Customers
| Guest | Phone | Brand | Source | Latest Reference |
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Payments
| Booking / Provider | Status | Amount | When | Reference |
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Refund Register
| Booking | Status | Amount | Processed | Reason |
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Process Refund
Booking settings
Booking form fields
Super admins can add, remove, and brand-scope fields for SkyBook, True Travel, and Iventure booking forms.
Guest email automation
True Travel under-review template
Admin users
| Name | Username | Role | Status | Access |
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Create or update admin access
Guest Reviews
Approve reviews to publish them on your website. Rejected reviews are hidden.
| Guest | Country | Service | Rating | Review | Brand | Submitted | Actions |
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Schedules & Date Rules
| Service | Window / Rule | Value | Status |
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Commercial Tools
| Type | Code | Value | Status |
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Selling Partners
| Partner | Model | Outstanding | Statement |
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Operating Partners
| Partner | Services | Outstanding | Statement |
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